Privacy Policy

We (also referred to as “we”, “us”, or “our”) are committed to protecting your personal data and your privacy.

This Privacy Policy describes the ways in which we collect and store the information you provide through the Glacier Bitwise website (the “website”).

These principles will be upheld:

• To be transparent about how we collect and process your personal data:

Our goal is to empower you to make informed decisions about how personal data is used and processed. That's why we created our website. To support this, we use a range of methods and procedures to provide clear, relevant information on the use of personal data.

If we determine that you need specific details, we will provide them at the appropriate date and time.

We are pleased to answer any questions and provide any clarifications you may need regarding limitations imposed by law. You can reach us by email at: info@glacier-bitwise.com

• We will use personal data solely for the purposes outlined in this policy.

Personal Data may be processed by Us for various purposes, including providing the website to you, connecting you with third-party trading platforms (the 'Services'), enhancing the site, protecting our rights and interests, supporting the maintenance and delivery of the Services, meeting regulatory and legal obligations, and carrying out administrative and business activities to facilitate the provision and use of the Services.

We also process personal data to better understand your preferences and needs.

• To make use of essential tools to protect your rights regarding personal data:

To support the exercise of your rights, we maintain robust resources. Contact us anytime to request information about your personal data. We can update or delete it, and stop using it for specific purposes or more broadly. We can also transfer your information to you or to a third party. We will strive to accommodate your requests.

• Protect your personal data:

While we cannot guarantee the absolute security of your personal data, we do guarantee that we will continue to employ a range of measures and safeguards to ensure it remains protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy explains the types of personal data the company collects about individuals, how it processes and shares that data with third parties, how it safeguards it, and other related practices.

This Policy concerns information that relates to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or by combining additional information we hold or can access.

The Policy defines “processing” as any process that involves the use or collection of personal data. It includes the management, structuring, and storage of personal data.

Our services are intended for a general audience and are not designed for individuals under 18. We do not knowingly collect or solicit information from anyone under the age of 18, nor do we knowingly permit such individuals to use our services. If we become aware that we have collected information about a child, we will delete it as promptly as possible.

2. What personal data do we hold about you?

When you access our services and channels or visit our website, we collect personal data. In some situations, we may request this information directly. In others, we obtain it by analysing your use of our services and channels, or by receiving information about you from our third-party partners.

3. No obligation to provide personal data to the company and related consequences.

However, you are not required to provide us with personal data. In some circumstances, though, declining to do so could affect our ability to deliver services. This may prevent us from providing the services or limit users’ access to the website.

4. What types of personal data do we collect? When you visit our website, we may collect the following personal information:

This includes details about your online activity log, traffic data (such as IP address and the date and time of access), your language settings, software crash logs, the type of browser used, and information about the device you use. The information we collect is non-personal and cannot be used to identify you.

Personal data we receive from you: Any personal information you voluntarily provide to us when you connect to a third-party online trading platform through us.

Personal data you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, telephone number, and email address.

5. The legal basis and reasons for the processing of personal data

The company processes your personal data for the purposes outlined in this section and in accordance with the applicable legal basis.

Without a lawful basis, the company cannot collect or use your personal data. The legal grounds on which the company may process your personal data are as follows:

• You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website so that we can transfer it to a third-party trading platform.
• The Company or third parties may need to process data to pursue their legitimate interests. This can include improving our services or defending against legal claims.
• Processing must fulfil a legal obligation.

Please contact us by email for more information about the processing required to protect legitimate interests.

Below is a list of the purposes and legal bases for which we may use the information you provide to us. Personal data.

6. Sharing of Personal Data with Third Parties

The company may also share personal data with third-party service providers that provide services to us, such as hosting and storage providers, including IP address information, as well as for user experience analysis.

You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will provide the personal data you have given us to the relevant third-party trading platforms. Their use of your personal data is governed by their privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. This can provide the Company with the resources needed to enhance and improve the products and services it offers to its customers.

When necessary to protect the rights of third parties or property and assets, the Company may disclose personal data to regulatory, local, or other competent authorities where permitted by law.

We may also, from time to time, share your personal data with potential investors or buyers, or with lenders to the company or to any other company within our group, if a relevant transaction is contemplated or takes place (including the transfer or sale of assets belonging to the company or any other group company), or in connection with any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.

7. Cookies and Third-Party Services

Third-party services, including advertising providers for our website and analytics companies, may be engaged. These companies may also use cookies or other technologies.

Cookies are small text files stored on your device whenever you visit or use this website. They collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and tailor products and services to your interests. Cookies are also used for statistical and analytics purposes.

Some of the cookies we use are session cookies. They are stored on your device temporarily and are deleted when you close your browser. Other cookies are persistent. Persistent cookies remain on your device after you close your browser. They help the website recognise you as a returning user and make it easier for you to access the site again.

Types of cookies:

We may use them based on their intended purpose:

Cookies are blocked or removed

To block or delete cookies, adjust your browser's settings. Below are links with instructions for several popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that some or all website functions and features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfil the purposes of processing described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue to share your data for an additional 12 months.

We routinely review the Personal Data we retain to confirm it is no longer needed.

9. Transfers of personal data to third countries or international organizations

Your personal information may be transferred to other countries (i.e., your personal data may be sent to a third country, meaning a country other than the one in which you reside) or to international organizations and other jurisdictions. Company takes all necessary steps to safeguard the personal data you provide and to ensure that data subjects can effectively assert their rights and access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

• Transfer to a third country or an international organisation that the European Commission has determined provides an adequate level of protection for personal data transferred to it in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is carried out under a legally binding and enforceable instrument between public authorities or bodies pursuant to Article 46(2)(a).
• The transfer was carried out in accordance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) GDPR. These clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide information on the security measures it uses to protect your personal data when it is transferred to third countries or international organizations. To request these details, please email info@wealthwaydigital.uk

10. Personal Data Security

We have implemented suitable organisational and technical measures to protect personal data. These measures prevent the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant that the security of your personal data will be maintained without any error. We also cannot be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, without limitation, any disclosure of personal data resulting from transmission errors, unauthorised access by a third party, service interruptions, or any other cause beyond our control.

If legal or other obligations beyond our control arise, we may be required to disclose your personal data to third parties, including public authorities. In these situations, we cannot control the measures those third parties take to protect your personal data.

Transmitting personal data over the Internet is never entirely secure. The Company cannot guarantee the security of any personal data you send to us over the Internet.

11. Hyperlinks to Third-Party Websites

Links to third-party sites and applications are available on this website. These sites and apps are not under the company’s control. We are not responsible for the collection or processing of personal data by these third parties. This Policy does not apply to activities conducted on such sites or apps.

When visiting any third-party websites or apps, we recommend reviewing their privacy policies before deciding whether to access or use them. We also suggest providing any personal data directly to them.

12. Changes to this Policy

This Policy may be updated at any time. If we make changes, we will notify you as soon as practicable by posting the revised policy on our website. In addition, for material updates, we will also try to inform you through the channels we deem appropriate and will publish an announcement on our website. Unless stated otherwise, any amendments will take effect after the publication of the updated policy.

13. Your rights in relation to your personal information

You have the right to ask us to verify the accuracy of the personal data collected about you, to correct any errors, and to delete any personal data we do not require. You may also limit the scope or types of processing of your personal data.

If you are a resident of the EEA, please refer to this page:

These rights are available to you in relation to the information you provide regarding your personal data and its processing. To exercise any of your rights, please submit a written request by email to the address below.

Access rights

The Company can verify the accuracy of the personal data being processed about you. If they are accurate, you may access your personal data.

The Company will provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for any additional copies. The data will be provided electronically if you request it.

The right to access personal data may not override the rights and freedoms of others. If a request would adversely affect another person’s rights or freedoms, the company may refuse to comply or limit the scope of its response.

Right to rectification

The Company has the right to correct inaccurate personal data. You have the right to request that any incomplete personal data relating to you be corrected, taking into account the purpose of processing.

Right to Erasure

The following reasons apply: (a) personal data are no longer needed for the purpose for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object, on grounds relating to your particular situation, to processing based on legitimate interests pursued by us or a third party; (e) personal data are processed unlawfully; or (f) personal data must be erased to comply with the company's legal obligations.

This right does not apply if processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may ask the company to limit the processing of your personal data.

If you request that personal data be restricted, it may only be retained with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural person, or for reasons of important public interest within the European Union or a Member State.

Right to Data Portability

If processing is performed by automated means and is based on your consent or a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, where this is technically feasible. Exercising your right to data portability does not modify or limit your rights under the right to erasure. However, the exercise of data portability must not infringe upon the rights or freedoms of other individuals.

Right to challenge

You have the right to object at any time to any processing of your personal data based on the company’s or a third party’s legitimate interests. This includes profiling carried out on the basis of such legitimate interests. If we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or if the processing is necessary for the establishment, exercise, or defence of legal claims, we may continue the processing; otherwise, we will cease.

Regarding direct marketing, you have the right to object at any time to the processing of personal data concerning you.

Right to decline consent

You may revoke your consent to our processing of your personal data at any time. This will not affect the lawfulness of any processing that relied on your consent prior to its withdrawal.

You have the right to file a complaint with your supervisory authority.

You may lodge an appeal with a supervisory authority established by a Member State to safeguard individuals’ fundamental rights regarding the processing of personal data within the European Union.

The laws of the European Union and its Member States may limit your rights with respect to your personal data, as explained in this Section 13.

We will provide the requested information in accordance with the rights set out in Section 13 of this agreement within one month of receiving your request. The time frame may be extended by up to two months if necessary, depending on the nature of your request and the number of requests. Within one month of receipt of your request, we will notify you of any extension and the reasons for it.

Provided this does not conflict with section 13 of the law, the information you request under your rights set out in section 13 will be provided free of charge. If a request is unfounded or excessive, particularly where requests are repeated, we may charge a reasonable fee to cover the administrative costs of supplying the information or taking the requested action. We may also decide not to act.

If we have any doubts about the identity of the individual who submitted your request, the company may request additional information to verify your identity and confirm that the request was submitted by the rightful person.